Terms and Conditions
Effective Date: 01-07-2025
Welcome to Civil War Products. By using our website, browsing our catalog, or placing an order, you agree to be bound by the following terms and conditions. Please read this page carefully before making any purchase.
1. Acceptance of Terms
By accessing or using our website (civilwarproducts.com), you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. Your use of this site constitutes your agreement to these Terms and Conditions.
2. Product Information & Availability
We make every effort to display accurate descriptions, images, and pricing. However, we do not guarantee that all product details, colors, or availability are error-free. In rare cases, items may sell out or require more production time than expected.
We reserve the right to update product information at any time without prior notice.
Custom orders may require additional time and communication for completion.
3. Pricing & Payments
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. We accept major credit/debit cards and secure online payments.
Orders will not be processed until payment is received and approved.
Any applicable taxes or shipping fees will be added during checkout.
4. Order Processing & Shipping
Standard orders are processed within 3 business days (excluding weekends and holidays).
We ship nationwide across the United States using trusted courier services.
A tracking number will be provided once your order ships.
For full shipping details, please visit our Order, Shipping & Return Policy.
5. Returns & Refunds
We offer a 15-day product return warranty. If you are not satisfied with your item, you may return it in unused condition within 15 days for a full refund.
Items must be returned with original tags, packaging, and in resalable condition.
Customers are responsible for return shipping unless the item is defective or incorrect.
For full return instructions, see our Return Policy.
6. Custom Orders
Custom-made items are crafted to order and may not be eligible for return or refund unless defective. Please ensure all custom measurements and requests are accurate before submitting.
7. Intellectual Property
All content on this website—including images, product descriptions, logos, branding, and design—is the property of Civil War Products and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Civil War Products shall not be held liable for:
Minor variations in product appearance due to lighting or screen display
Delays in shipping caused by external carriers or natural events
Damage or misuse of products after delivery
Use of real blades or weapons is at your own risk. These items are for display or ceremonial use only and should be handled responsibly.
9. User Conduct
Users agree not to:
Misuse the website for fraudulent or unlawful purposes
Disrupt or interfere with the site’s functionality
Attempt to access unauthorized data or systems
Violation of these terms may result in suspension or termination of access.
10. Privacy
Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of the site implies acceptance of any updated terms.